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Plugins Incorrectly Upgraded.

A troubleshooting guide to help when plugins have been incorrectly upgraded.



The initial symptoms for plugins having been incorrectly upgraded vary. However, in general:

The lack of functionality that may be noticed can include:

Troubleshooting Process

To confirm the diagnosis that one or more plugins have been incorrectly upgraded:

Only when there is at least one standard Revive Adserver plugin that is installed with a status of "Enabled", but where the "Group" for each plugin component is listed as a number, rather than a name, is the cause of the issue an incorrectly upgraded plugin.

Resolution Process

To resolve:

You may need to repeat the above process multiple times if more than one of the standard plugins has been incorrectly upgraded.