Banners Not Delivering.
Banners don't appear.
See the main Revive Adserver FAQ on troubleshooting of banner delivery.
Contract Campaign Zone Probability "Wrong"
In the event that a contract campaign appears to have a "wrong" probability in a zone's probability tab, it will be necessary to review the maintenance process logs, with debug level logging enabled.
To enable debugging logging, use the Debug Logging Settings page to ensure that:
- The Enable Debug Logging setting is checked; and
- The Debug Priority Level is set to PEAR_LOG_DEBUG.
Once this has been done, wait for maintenance to run. The debug log should now contain detailed information about the decisions made by the maintenance process in calculating the banner/zone priorities, which should help in understanding if there is an issue, or if things are okay.